Feefo is an award-winning consumer ratings and reviews platform. Harnessing the power of customer reviews, Feefo will enhance your online visibility, increase your conversion rate and provide valuable customer insights and analysis. Feefo is partnered with Google, Bing and Yahoo to provide reviews within PPC campaigns and will help reduce marketing spend.

Feefo is independent, thereby increasing the trust and credibility of the reviews collected. What’s more, the Feefo feedback system is a closed platform which ensures all customer feedback is from genuine and verified customers, setting Feefo apart from competitors.  Feefo has a strong presence across many industries, with over 3000 merchants globally including Expedia, AIG and TM Lewin collecting feedback every day with over 25 Million reviews collected thus far.

Integration Overview

The Feefo integration component is used to integrate Feefo`s reviews and feedback system with your e-shop.

The integration encompasses deployment of the ‘int_feefo’ cartridge and modification of storefront code, part of the Salesforce Commerce Cloud reference application (site genesis). It also includes two scheduled jobs that will generate sales data and send it to Feefo`s system. More information can be found in the LINK cartridge documentation.

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Integration Features

  • XML (Full) Integration
  • JavaScript (Medium) Integration
  • Link (Light) Integration


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